1.-Orders are processed within a maximum period of 72 business hours after the purchase. This means preparing the contents of the package for delivery to the transport company. Orders take 24-48 hours to arrive on working days. Orders are normally sent by Correos Express, which will notify you before delivery. If the delivery cannot finally be made for reasons beyond the control of Corres Express, the order will be returned to Seasons by Macabla, where we will have it at your disposal for your collection in Madrid or to request a new shipment, in which case you will have to pay the shipping costs again by the means you request.
2.-If you need an urgent shipment, do not hesitate to contact us firstname.lastname@example.org
3.-In the event that the shipment is international outside of Europe, Seasons by Macabla cannot guarantee the delivery period due to possible customs withholdings or similar. In some cases the order may be stopped at customs, and may be subject to additional local import fees at the time of delivery. These and other derived customs expenses will be the responsibility of the buyer in any case.
Important: sometimes, in general, international shipments may carry additional fees and taxes, which in any case will be the responsibility of the buyer, regardless of the country of destination.
4.-In case you want to make a change in the delivery address once the order has been placed, it is essential that you notify us as soon as possible. Once the package has been dispatched, it will not be possible to make any address changes.
5.-Shipping to post office boxes cannot be made.
6.- The orders will be sent to their destination through a transport or delivery company of our company, normally the Post Office, for which we will require all the necessary information to guarantee that the shipment reaches its destination (name of the recipient, address, Postal Code...).
7.- Special Cases such as the CANARY ISLANDS: Due to customs and logistics procedures, we have had to remove shipments to the Canary Islands.
Important: sometimes, international shipments may carry additional fees and taxes, which in any case will be the responsibility of the buyer.